Privacy Policy
Last updated: May 11, 2026
1. Information We Collect
Atlantic Pacific Renovations, LLC ("we," "us," or "our") collects the following types of personal information when you interact with our website, request a quote, schedule a consultation, or communicate with us:
- Name, email address, phone number, and mailing address
- Project details, property information, and service preferences
- Communication records including text messages, emails, and call logs
- Website usage data including IP address, browser type, and pages visited
- Referral information when submitted by a third party on your behalf
2. How We Use Your Information
We use the personal information we collect to:
- Provide estimates, schedule consultations, and manage renovation projects
- Communicate with you about your project via phone, email, or text message
- Send appointment reminders, project updates, and service notifications
- Send marketing communications (with your consent) about promotions and services
- Process payments and maintain business records
- Improve our website, services, and customer experience
- Comply with legal obligations and protect our rights
3. SMS/Text Messaging Privacy
When you opt in to our text messaging program, we collect your mobile phone number and use it to send you text messages related to our services. Specifically:
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or share your phone number, SMS opt-in data, or SMS consent records with any third party for their own marketing purposes under any circumstance.
- Message frequency varies based on your project status (typical volume: 1-10 messages per project including appointment reminders, estimates, and project updates).
- Message and data rates may apply. Standard carrier rates from your mobile provider apply to all sent and received messages.
- Your phone number and messaging consent data will only be shared with our SMS service provider for the sole purpose of delivering text messages on our behalf, and that provider is contractually prohibited from using or sharing the data for any other purpose.
- We retain your phone number and opt-in/opt-out status for as long as you are an active subscriber or as required by law.
- You may opt out of text messages at any time by replying STOP. Reply HELP for assistance. See our Terms & Conditions for full opt-out instructions and SMS messaging terms.
4. Information Sharing & Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service providers: Trusted third-party vendors who assist with SMS delivery, email, payment processing, and website hosting, bound by confidentiality agreements.
- Legal requirements: When required by law, court order, or governmental regulation.
- Business protection: To protect the rights, property, or safety of Atlantic Pacific Renovations, our clients, or the public.
SMS Opt-In Data Carve-Out: All categories listed above exclude text messaging originator opt-in data and SMS consent records. Mobile phone numbers, SMS opt-in data, and SMS consent records are never shared with any third parties or affiliates for marketing, promotional, or lead-generation purposes under any circumstance, including the service-provider, subcontractor, business-protection, or any other category above. The only exception is sharing with the contracted SMS delivery provider strictly for the purpose of delivering messages you have consented to receive.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of marketing emails by clicking "unsubscribe" in any marketing email
- Opt out of text messages by replying STOP to any message
To exercise any of these rights, contact us at atlanticpacificrenovations@gmail.com or (470) 942-5086.
7. Cookies & Tracking
Our website may use cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand usage patterns. You can control cookie settings through your browser preferences.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Atlantic Pacific Renovations, LLC
Atlanta Metro Area, GA
Email: atlanticpacificrenovations@gmail.com
Phone: (470) 942-5086
Atlantic Pacific Renovations, LLC | Atlanta Metro, GA | atlanticpacificrenovations@gmail.com